GRHS partners with Allina Health to provide emergency medical services

GRHS ambulance crew with Allina uniform.

The Allina Health logo appears on GRHS ambulances and paramedic uniforms.

Allina Health Emergency Medical Services (AHEMS) will operate the Glencoe Regional Health Services (GRHS) ambulance service under a contract that begins July 1, 2014.

The Minnesota Emergency Medical Services Regulatory Board licenses GRHS as an Advanced Life Support (ALS) ambulance service. Under its contract with Allina Health, GRHS will continue to hold its ambulance license, while AHEMS will perform all management duties and be accountable to the GRHS Board of Directors.

“By combining the strengths of both organizations, we can offer even better service to Glencoe and surrounding communities,” said Jon D. Braband, FACHE, president and CEO of GRHS. “Allina Health brings the operational expertise that has enabled it to become one of Minnesota’s largest ambulance service providers, while GRHS contributes a deep understanding of communities in our region.”

One of the immediate benefits of the transition is that area residents will receive a higher level of support when they call 911. When local 911 calls are relayed to AHEMS, specially trained dispatchers will confirm that help is on the way and then stay on the line to give the caller more support and specific instructions. For example, AHEMS dispatchers may gather further details about the patient’s condition and, if appropriate, advise the caller on how to help the patient until the ambulance arrives.

“We are honored and excited to be the EMS partner for GRHS,” said Brian LaCroix, president of AHEMS. “In many ways, EMS providers are the guardians of public health, and Allina Health is committed to providing the tools, talents and technology to enhance the exceptional care your communities already receive.”

To ensure continuity of service, AHEMS has hired the GRHS emergency medical service (EMS) employees who wished to work for Allina Health. The EMS staff will wear AHEMS uniforms but continue to operate out of GRHS as their base. GRHS ambulances will soon sport an AHEMS logo on the driver- and passenger-side doors.

As one of the region’s largest ambulance and medical transport services, AHEMS serves more than100 Minnesota communities, where more than 1 million people live. AHEMS employs more than 590 paramedics, emergency medical technicians, dispatchers, maintenance, administration and support personnel. Services include priority medical dispatch, 911 pre-arrival instructions, emergency and non-emergency ambulance response, the Greater Minnesota Ride program, and wheelchair transport.

About Glencoe Regional Health Services
Glencoe Regional Health Services was founded in 1941. It includes a 25-bed critical access hospital, a 110-bed nursing home and a 40-unit independent senior housing complex in Glencoe, and outpatient clinics in Glencoe, Lester Prairie and Stewart.

About Allina Health
Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 15 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, oxygen and home medical equipment, and emergency medical transportation services.


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